Certificate Program in Outbreak Management, RCA & CAPA
A practical, implementation-focused certificate program covering Outbreak Management, Root Cause Analysis (RCA), and Corrective & Preventive Action (CAPA) to help healthcare professionals detect outbreaks, investigate causes, implement corrective actions, and prevent recurrence.
What you will learn
About this course
The Certificate Program in Outbreak Management, Root Cause Analysis (RCA) & Corrective and Preventive Action (CAPA) is a practical, implementation-focused program designed for healthcare professionals involved in infection prevention, quality management, patient safety, nursing, microbiology, and hospital administration. The course provides a structured approach to detecting, investigating, controlling, and preventing healthcare-associated outbreaks. Participants will learn how to recognize unusual infection trends, establish an outbreak, develop case definitions, prepare line listings, analyze epidemiological data, identify possible sources and transmission pathways, and implement effective containment measures. A major focus of the program is on Root Cause Analysis (RCA), enabling participants to move beyond immediate problems and identify the actual underlying causes of adverse events, process failures, infection outbreaks, or recurring quality issues. Practical RCA tools such as the 5 Whys, Fishbone Diagram, process analysis, and contributing-factor analysis are covered through healthcare-based examples. The program also explains how RCA findings are converted into an effective Corrective and Preventive Action (CAPA) Plan. Participants will learn to define corrective actions, assign responsibilities and timelines, develop preventive measures, monitor implementation, verify effectiveness, and ensure sustained improvement.